Welcome to TidyHolder.store. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

Throughout these Terms, "TidyHolder," "we," "our," and "us" refer to TidyHolder.store.

1. Acceptance of Terms

By accessing or using our website, you confirm that:

• You are at least 18 years old or have permission from a legal guardian.
• You have the legal authority to enter into binding agreements.
• You agree to comply with all applicable laws and regulations.
• The information you provide is accurate and complete.

2. About Our Services

TidyHolder specializes in bathroom organization products, including but not limited to:

• Toothbrush holders
• Electric toothbrush organizers
• Wall-mounted storage
• Bathroom accessories
• Home organization products
• Space-saving storage solutions

Product availability may change without prior notice.

3. Account Responsibility

Creating an account is optional but may improve your shopping experience.

You are responsible for:

• Maintaining account confidentiality
• Protecting your password
• Restricting unauthorized access
• Updating your account information

You are responsible for all activity under your account.

4. Product Information

We strive to ensure that product descriptions, photographs, dimensions, colors, specifications, and pricing are accurate.

However:

• Minor color differences may occur due to monitor settings.
• Product dimensions may vary slightly because of manufacturing tolerances.
• Packaging may occasionally differ from website images.
• Product improvements may occur without prior notice.

These variations do not constitute product defects.

5. Pricing

All prices displayed on TidyHolder.store are listed in the applicable website currency.

We reserve the right to:

• Correct pricing errors
• Modify prices
• Update promotional pricing
• Cancel orders affected by obvious pricing mistakes

If payment has already been processed for an incorrect price, customers will receive a full refund if the order cannot be fulfilled.

6. Orders

Submitting an order does not automatically create a binding sales contract.

Orders become accepted only after:

• Payment authorization
• Inventory verification
• Fraud screening
• Shipment confirmation

We reserve the right to decline or cancel orders for reasons including:

• Product unavailability
• Pricing errors
• Payment verification issues
• Suspected fraudulent activity
• Shipping restrictions

7. Payment

We accept secure payment methods offered through Shopify and our authorized payment partners.

Payment information is encrypted using industry-standard security technologies.

We never store complete payment card information on our servers.

8. Shipping

We proudly offer:

• Free worldwide shipping
• Estimated delivery: 7–10 business days

Shipping estimates are not guaranteed and may vary because of:

• Customs clearance
• Weather
• Carrier delays
• Public holidays
• International logistics

Please refer to our Shipping Policy for complete information.

9. Returns and Refunds

Eligible products may be returned within 30 days after delivery.

Approved returns qualify for:

• Free returns
• Refund to original payment method

Please review our Return & Refund Policy for complete eligibility requirements.

10. Promotions and Discounts

Promotional campaigns may include:

• Discount codes
• Seasonal sales
• Limited-time offers
• Bundle discounts

Promotions:

• Cannot normally be combined.
• Have expiration dates.
• May be discontinued at any time.
• Have no cash value.

11. Intellectual Property

All website content is owned by TidyHolder or licensed to us, including:

• Logos
• Branding
• Product photography
• Website design
• Graphics
• Icons
• Text
• Videos
• Layout
• Source code

Unauthorized reproduction, copying, distribution, or commercial use is prohibited.

12. Acceptable Use

You agree not to:

• Violate laws.
• Upload malicious software.
• Attempt unauthorized access.
• Disrupt website functionality.
• Scrape website content.
• Copy product listings.
• Use automated purchasing bots.
• Submit fraudulent information.

Violation may result in suspension or termination of website access.

13. User Content

If you submit:

• Reviews
• Feedback
• Suggestions
• Photos
• Testimonials

You grant TidyHolder a non-exclusive, worldwide, royalty-free license to display, reproduce, and use such content for business purposes.

You remain the owner of your submitted content.

14. Product Usage

Customers are responsible for using products safely and according to provided instructions.

Improper installation, misuse, modification, or abuse may void eligibility for refunds or replacements.

Always install bathroom accessories on suitable surfaces as instructed.

15. Third-Party Services

Our website may contain links or integrations with third-party providers including:

• Shopify
• Payment gateways
• Shipping companies
• Analytics providers

We are not responsible for third-party websites or services.

16. Privacy

Your personal information is handled according to our Privacy Policy.

We collect only information necessary to:

• Process orders
• Improve customer experience
• Provide customer support
• Prevent fraud
• Comply with legal obligations

17. Website Availability

While we strive for uninterrupted service, we do not guarantee continuous website availability.

Temporary interruptions may occur due to:

• Maintenance
• Software updates
• Network failures
• Security enhancements
• Technical issues

18. Disclaimer of Warranties

Our website and services are provided on an "as available" and "as is" basis.

Except where prohibited by law, we disclaim implied warranties including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

Nothing in these Terms limits rights provided under applicable consumer protection laws.

19. Limitation of Liability

To the maximum extent permitted by law, TidyHolder shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Lost profits
• Business interruption
• Loss of data

Our total liability shall not exceed the purchase price of the affected product.

20. Indemnification

You agree to indemnify and hold harmless TidyHolder, its employees, affiliates, partners, suppliers, and service providers from claims resulting from:

• Violation of these Terms
• Misuse of products
• Illegal activities
• Violation of third-party rights

21. Force Majeure

We shall not be liable for delays or failure to perform caused by circumstances beyond our reasonable control, including:

• Natural disasters
• Pandemics
• Government actions
• Labor disputes
• Transportation disruptions
• Internet outages
• Power failures
• War or civil unrest

22. Governing Law

These Terms shall be governed by the applicable laws of Canada, without regard to conflict of law principles.

Any disputes shall be resolved through the appropriate courts having jurisdiction unless otherwise required by applicable consumer protection legislation.

23. Changes to Terms

We reserve the right to update these Terms at any time.

Changes become effective immediately upon publication on TidyHolder.store.

Continued use of the website constitutes acceptance of the revised Terms.

24. Severability

If any provision of these Terms is determined to be unenforceable, the remaining provisions shall continue in full force and effect.

25. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other published policies, constitute the complete agreement between you and TidyHolder.

26. Contact Information

TidyHolder

Website: TidyHolder.store

Address:
529 Bloor St W
Toronto, ON M5S 1Y5
Canada

Phone:
(416) 398-1383

Email:
support@TidyHolder.store

Our customer support team typically responds within 24 business hours and is always happy to assist with questions regarding these Terms of Service.